Homeowner Orientation
When it comes to the biggest purchase of your life, diligence is important. That's why Boffo implements numerous quality checks, and puts every home it builds through multiple inspections while under construction, and after completion.
But there's another important aspect to your Boffo home aside from its high quality standards. It's the service you receive from our people. You can't see it, but you feel it from the moment you are lead through your pre-possession tour. Along with the appliance warranties and notes contained in your home-owners manual, you'll take a detailed room by room walk through of your home, learning everything from special system operations and cleaning tips, to appliance maintenance and general care.
At Boffo, we believe you can't put a price on good service. That's why it's always on the house.
Warranty Protection
Every Boffo home is protected by a 2-5-10 year warranty program provided by Travelers Guarantee Company of Canada. This coverage is approved under B.C.'s Homeowner
Protection Act.
The warranty includes the following coverage:
- 2 year coverage for materials, workmanship, and major systems
- 5 year coverage for the building envelope
- 10 year coverage for structural defects
Customer Service Request Form
To request customer service help or advice simply fill in the customer service request form. One of our customer service representatives will contact you as soon as possible.
Customer Feedback
Boffo encourages comments and feedback from our homeowners, incorporating suggestions into the planning of all future communities. If you have any comments or ideas, be sure to contact us today.